ASSISTED SETUP & MIGRATION TERMS

Last updated: October 13, 2026

These terms ("Setup Terms") govern the Assisted Setup & Migration service (the "Service") offered by Marcott Enterprises LLC, doing business as LOTULIS ("LOTULIS," "we," "us"). They apply in addition to our Terms of Service and Privacy Policy, each of which is incorporated by reference. Where these Setup Terms and the Terms of Service differ on the Service, these Setup Terms control.

1. THE SERVICE
When you request assisted setup, our team will, within your LOTULIS account:
- Configure your LOTULIS account.
- Set up your business profile and services.
- Configure your services and pricing.
- Configure your branding and white-label settings.
- Import your existing clients and supported content from the platforms you name.
- Organize your account so it is ready to use.
We import only content types and file formats LOTULIS supports. We may decline an item we cannot import safely or accurately, and we will tell you when we do.

2. PRICE AND PAYMENT
- The Service is included at no additional charge with a six-month prepaid LOTULIS Pro subscription of $275.70 ($45.95 per month), plus any applicable taxes.
- The full $275.70 is charged once, in advance, through our payment processor (Stripe) after you authorize the payment on our secure billing page.
- There is no separate setup fee and no separate migration fee.
- We never ask for card details through a support ticket or email.

3. RENEWAL
- Your prepaid term covers six months from the date your payment completes.
- After the six months, your Pro subscription continues automatically at $45.95 per month, plus any applicable taxes, until you cancel.
- You can cancel at any time from your billing settings. Cancellation stops future renewals and takes effect at the end of the period already paid.

4. NO REFUNDS
- The six-month payment is non-refundable once paid, except where the law requires a refund.
- Cancelling, downgrading or closing your account does not refund any part of a period already paid.

5. WHEN WORK STARTS
- Setup and migration work starts only after your payment completes.
- If your payment is not completed, we keep your request open and pending payment. No setup or migration work is done until it completes.

6. WHAT YOU DO YOURSELF
- For your privacy and security, our team cannot sign into or directly manage your external accounts, including Stripe, other payment providers, domain registrars and CDN providers.
- You connect and authorize those services yourself. We guide you through the steps.
- Never send us passwords, API secrets or payment card details. We will never ask for them.

7. YOUR CONTENT AND INFORMATION
- You confirm that you have the right to give us the content, files and client information you send, and to have them imported into your account.
- You remain responsible for the accuracy of the information you provide and for your clients' consent to the use of their information.
- You review the finished setup and tell us about anything that needs correcting.

8. COMMUNICATION
- All setup communication happens in the support ticket created for your request. You receive email notices for new messages and status changes, and you can reply by email.
- We may ask for information or action from you. Delays in providing them delay the setup; they do not extend or refund the prepaid term.

9. CHANGES
We may update these Setup Terms. The version you accepted applies to your request; any change applies only to requests made after it is published.

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